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WhatsApp automation platform

Automate WhatsApp Conversations. Capture More Leads.

Build automated WhatsApp workflows for marketing, sales, customer support, follow-ups and business communication, with AI-powered automation.

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New lead follow-up
Example workflow

  1. Lead

  2. WhatsApp message

  3. Automation

  4. AI agent

  5. CRM

  6. Sales team

Example conversation

Hi

The basics

What is WhatsApp automation?

WhatsApp automation uses software to send, receive and answer WhatsApp messages without a person handling every one. An event starts it, rules decide what happens, and the result lands in the systems your team already uses.

Learn what WhatsApp automation is

  1. 01

    Trigger

    A message, form, order or schedule starts the flow.

  2. 02

    Rule

    Conditions decide which path the conversation takes.

  3. 03

    Automation

    Replies, questions and actions run automatically.

  4. 04

    WhatsApp

    Messages are sent through the official platform.

  5. 05

    Customer

    The customer answers in the chat they already use.

  6. 06

    CRM

    Answers and status are written back to your records.

Use cases

What can you automate?

Start with the conversations your team repeats every day.

7 दिन का ट्रायल

अपना 7-दिन का ट्रायल शुरू करें

देखें कि WhatsApp ऑटोमेशन आपके व्यवसाय को लीड जुटाने, बातचीत ऑटोमेट करने और तेज़ फ़ॉलो-अप करने में कैसे मदद कर सकता है।

आपकी जानकारी केवल उस WhatsApp संदेश में जाती है जो आप भेजते हैं। यह वेबसाइट उसे सहेजती नहीं है।

AI WhatsApp automation

An AI agent that works the first conversation.

An AI model reads each incoming message, works out what the customer wants, and replies using the information you approve. When a person is needed, it hands the conversation over with the context attached.

  • Answers grounded in your own approved information
  • Qualifying questions asked in natural language
  • Human handoff whenever the customer asks for it
Explore AI WhatsApp Automation

Customer

Sends a message on WhatsApp

AI WhatsApp agent

  1. 01

    Understand intent

    Pricing, support, booking or other

  2. 02

    Answer

    Reply from approved information

  3. 03

    Qualify

    Ask the questions you define

  4. 04

    Route

    Decide who should take over

CRM
Human agent
Illustrative flow of an AI-assisted conversation

Solutions by industry

Built around how your business talks to customers.

The same platform, shaped to the conversations each industry repeats.

  • Real estateQualify property enquiries and book viewings.

Integrations

Connect WhatsApp to the tools you already run.

Conversations are most useful when they update the systems your team works in.

Product names belong to their respective owners and are shown to describe compatibility only.

Why automate

Why WhatsApp automation?

Practical benefits that follow from answering sooner and following up consistently.

  • Faster response

    Customers get an answer in seconds instead of waiting for someone to be free.

  • 24/7 automation

    Enquiries that arrive at night or on weekends are still acknowledged.

  • Lead qualification

    Every lead is asked the same questions, so your team starts with context.

  • Consistent follow-up

    Reminders go out when they should, not when someone remembers.

  • Reduced manual work

    Repetitive answers are handled automatically, freeing people for the rest.

  • Better customer experience

    Customers stay in the app they already use and never repeat themselves.

How it works

From first message to follow-up in four steps.

  1. 1

    Connect WhatsApp

    Link a WhatsApp Business number through the official platform.

  2. 2

    Build the workflow

    Define triggers, questions, replies and where data should go.

  3. 3

    Automate conversations

    Rules and AI answer, qualify and route incoming messages.

  4. 4

    Convert and follow up

    Hand warm leads to your team and follow up automatically.

Pricing

Pricing that matches what you build.

Cost depends on the scope of your automation and the volume you send. Tell us what you need and we will give you a clear quote.

View WhatsApp Automation Pricing

WhatsApp charges are set by Meta and can change. Check Meta's current rates for your country.

What shapes the price

  • 01

    Message volume and type

    WhatsApp's own per-message charges depend on the message category and the destination country.

  • 02

    Workflow scope

    A greeting and FAQ flow is smaller than a multi-step, CRM-connected one.

  • 03

    Integrations and AI

    Connecting your systems and adding an AI agent adds build and running costs.

Resources

Learn at your own pace.

Guides and references for planning, building and improving WhatsApp automation.

  • GuidesStep-by-step explanations of how WhatsApp automation works.
  • TutorialsHands-on walkthroughs for building your first flows.
  • TemplatesMessage and workflow templates you can adapt.
  • Industry solutionsHow automation fits specific industries.
  • Integration guidesConnect WhatsApp to your other tools.

FAQ

अक्सर पूछे जाने वाले प्रश्न

  • What is WhatsApp automation?

    It means software handles routine WhatsApp conversations for you. That ranges from a greeting message in the WhatsApp Business app to chatbots and workflows on the WhatsApp Business Platform that update your CRM.

  • How does WhatsApp automation work?

    An event, such as an incoming message or a form submission, triggers software that applies rules or an AI model and replies through WhatsApp. On the WhatsApp Business Platform, Meta delivers messages to your server by webhook and you reply through the Cloud API, which lets the same logic update your CRM or other systems.

  • Can WhatsApp messages be automated?

    Yes, through the official routes. The WhatsApp Business app offers a greeting message, an away message and quick replies. The WhatsApp Business Platform supports chatbots, integrations and message templates. Tools that automate a personal account through WhatsApp Web are unofficial and risk getting the number banned.

  • Is WhatsApp automation free?

    Some of it is. The built-in features of the WhatsApp Business app, such as greeting and away messages, have no extra charge. Automation through the WhatsApp Business Platform usually involves Meta's per-message charges plus the cost of the software or service you use to build it.

  • How much does WhatsApp automation cost?

    It depends on message volume and type, the destination country, how complex the workflow is, and whether you add integrations or AI. Meta publishes its message rates, and tooling or build costs come on top. A scoped quote is the reliable way to get a number.

  • Can WhatsApp automation work with Shopify?

    Yes. Store events such as new orders, abandoned checkouts and shipping updates can trigger WhatsApp messages through an integration app, an automation tool or the API. Messages sent outside the 24-hour customer service window must use approved templates and go only to customers who opted in.

  • Can I automate WhatsApp using n8n?

    Yes. n8n includes WhatsApp Business Cloud nodes, so you can trigger a workflow from an incoming message and send replies or templates, while connecting other services in the same flow. You need access to the WhatsApp Business Platform for this.

  • Can AI automate WhatsApp conversations?

    Yes. An AI model can interpret incoming messages and generate replies sent through the WhatsApp Business Platform. It works best when answers are grounded in information you have approved and the customer can always reach a person.

अपनी WhatsApp बातचीत को ऑटोमेट करने के लिए तैयार हैं?

बताइए आप क्या ऑटोमेट करना चाहते हैं, हम WhatsApp पर जवाब देंगे।

Talk to an Expert on WhatsApp